UI/UX Product Manager

The organisation

The shift towards a carbon-free future not only requires the adoption of renewable technologies but also a smarter way of managing its unpredictable power output. Sympower uses proprietary technology to unlock the inherent flexibility of electrical assets and processes, balancing supply and demand across international electricity networks. By doing so, Sympower generates new revenue streams for its customers, protects our planet, and accelerates the global transition towards net zero.

When customers connect to Sympower’s platform, the automated software identifies, unlocks, and dispatches the available flexibility in different energy markets. Whenever there is a shortage or surplus of renewable power, the clean-tech scale-up can temporarily control the individual electrical assets of its customers and turn them on, off, up, or down. This maximizes green energy utilization and balances the grid. Sympower’s clients operate in a wide range of energy-intensive industries, including paper and pulp, greenhouses, data centers, metals industry, manufacturing, and cold storage facilities. The scale-up works together with power companies throughout Europe, like Vattenfall and the Finnish Väre.

“The climate is changing and the time to prevent irreversible damage to our precious planet is running out. That’s why we help businesses to maximize their renewable energy usage, enabling the transition towards a fully sustainable system.” – Simon Bushell, Founder and CEO

Founded in 2015, Sympower currently employs over eighty people (with about 25 different nationalities) and has operations in nine different countries including the Netherlands, Sweden, Finland, Norway, and Israel. The company is planning to expand into many more markets in the coming years, among which Germany, Japan, Italy, Greece, and Spain. Sympower is determined to maintain its impressive growth rate by adding new geographies and launching new technologies, all to accelerate the global energy transition and combat climate change. Recently, Sympower joined the B.Corp community. The B Corp label certifies their very high standards for social and environmental performance.

To organize for scale, Sympower is expanding its product teams and is transposing the teams’ orientation from geography to product. Product Managers will get end-to-end responsibility for their products across markets. They will guide their teams and focus their efforts to maximize customer value creation and contribute to Sympower’s business objectives.

The position

Sympower works towards a smarter energy future. The scale-up accelerates the global energy transition through its proprietary platform. Sympower’s technology unlocks flexibility in the energy consumption of their customers and leverages it on the renewable energy markets.  The UI/UX Product Manager will be responsible for the user experience on Sympower’s portals across geographies. A key position in expanding the international footprint.

Tasks & responsibilities

The main challenge for the UI/UX Product Manager will be to drive the adoption of Sympower’s portals by boosting usability and designing top-notch user experiences. For the company’s clients, it can feel like a big step to transfer their resources into the  hands of Sympower.. By providing an intuitive and easy-to-use user interface, the UI/UX Product Manager will help them be comfortable with Sympower’s proposition. A key step in the company’s growth ambitions and in its overall mission of accelerating the adoption of renewable energy.

The UI/UX Product Manager will also improve the user experience of the portals used by their colleagues. The company works towards one single employee portal for the operations teams to monitor and control the assets and processes of its clients. The UI/UX Product Manager will be responsible for developing and maintaining this portal, thereby raising the effectiveness of the teams.

“Our new Product Managers don’t need to be energy experts (yet). If they combine intellectual curiosity with a results-oriented approach, they will learn fast enough.” – Emile Berckmoes, Head of Product

The UI/UX Product Manager will define the product roadmap, prioritize features and capabilities, own the backlog, and align with customers and internal stakeholders. They will grow and lead their product team, now consisting of two Interaction Designers and three Front-End Engineers. The UI/UX Product Manager will provide context and direction to empower them to optimally develop and improve the portals for Sympower’s customers, partners, and employees. The role further requires close collaboration with other product teams and teams from, e.g., commerce, business development, and operations to discover UI/UX needs and optimize portals for local specificities.

For a UI/UX Product Manager who is customer-focused and able to translate user research into clear insights and designs, this role offers a great opportunity to work in an international and fast-paced environment. On top of that, they will be in a position to contribute significantly to combatting climate change.

Candidate profile*

• Over three years of experience as Product Manager or Product Owner
• Experience in UI/UX
• Experience with developing and managing software products
• Collaborative
• Strong communication skills
• Stakeholder management

* Research shows that while male candidates feel confident enough to apply when they meet about 60% of the requirements, female candidates only apply when they tick every box. So if this role has your name on it, but you’re not sure about the criteria, we still want to hear from you.

Interested?

You can apply to this position by using the link below. Sympower is working with Top of Minds to fill this vacancy.